FAQ

Enter your car details, confirm fitment, add suitable parts to your cart, apply any available coupons, and securely complete your purchase through the checkout process. If you have fitment questions, reach out to our team for assistance.

We accept Visa, Mastercard, American Express, and Discover for secure and convenient transactions. Standard rates apply. We accept Apple Pay, Google Pay, and Meta Pay for convenient and secure transactions. Card rates apply for each payment method.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. For further information on the return policy, please visit our Return Policy.

At Metrix Premium, we are committed to safeguarding the privacy of our customers. Our Privacy Policy outlines how we collect, use, disclose, and protect your personal information. Please visit Privacy Policy for more information.

All our products come with a 3 Year / 36, 000 miles limited warranty from date of installation. Visit https://metrixpremiumparts.com/pages/quality-warranty for cases that apply to the limited warranty. Please note that this limited warranty has no cash value.

If your item arrives damaged, please contact our customer support team immediately. We will promptly assist you in resolving the issue, whether through a replacement, refund, or other suitable arrangements. For more details, refer to our Return Policy for damaged or defective items.

Metrix Premium Chassis Parts is a reliable manufacturer of high-quality suspension, steering, and brake parts for passenger vehicles and light-weight commercial vehicles.

We offer parts for a wide variety of passenger vehicles and light commercial vehicles, covering European, Asian, and American models. Our catalog includes steering, suspension, and brake parts designed for all makes and models.

All Metrix Premium Chassis Parts are engineered and manufactured in Turkey, and a certain portion of them are assembled in the USA, using advanced production techniques and state-of-the-art technology to ensure the highest quality and performance.

At Metrix Premium, we employ rigorous quality control processes throughout our production. From the selection of raw materials to the final product, every stage is closely monitored. We also utilize state-of-the-art technology and testing procedures to meet or exceed OEM standards.

Our parts are Cataphoresis plated, offering superior protection against corrosion from contaminants like salt, dirt, and water. This ensures that your parts last longer and perform reliably in harsh conditions.

Yes, our parts are engineered for a perfect first-time fit. We also provide all required accessories to ensure a seamless installation process, making it easier for both professionals and DIY enthusiasts.

We are proud to adhere to globally recognized standards, including IATF 16949, ISO 9001, ECE R-90 certifications. These certifications demonstrate our commitment to quality, safety, and consistent manufacturing processes.

We take customer feedback seriously and use it to improve our products and services continually. Our warranty process allows us to gather valuable insights to refine and enhance our offerings.

Our online catalog can be accessed on our website www.metrixpremiumparts.com

Some Metrix Premium parts are pre-greased, and some are greaseable. Please examine item images before your purchase, if you have further questions, please email our Technical Support Line. Email: support@metrixpremiumparts.com

The differences between a greaseable and non-greaseable part play a direct role in its function. Please visit https://metrixpremiumparts.com/blogs/news/greaseable-vs-non-greaseable-joints-which-is-best-for-you for a detailed explanation on the differences between pre-greased and greaseable parts.

Typically, two to three pumps from a standard grease gun are sufficient when maintaining a Metrix Premium part. As a general rule, you can stop when you notice movement in the dust boot.

For all technical inquiries, please email our Technical Support Line.
Email: support@metrixpremiumparts.com

You can purchase Metrix Premium parts from our site: www.metrixpremiumparts.com

Some Metrix Premium parts come with cotter pins, and some do not. Please examine item images before your purchase, if you have further questions, please email our Technical Support Line. Email: support@metrixpremiumparts.com

Untrustworthy merchants and distributors sell counterfeit vehicle components that are replicas of name-brand products largely on online channels. Customers find it challenging to distinguish between genuine name-brand products and replicas. Counterfeit parts can lead to mechanical problems and cause safety problems. If you believe a part you bought is an imitation, please email our Technical Support Line. Email: support@metrixpremiumparts.com

Metrix Premium offers bundles and kits for steering and suspension components. If a Metrix Premium kit does not already exist for your car, please email our Sales Support Line to make a request. Email: sales@metrixpremiumparts.com

Metrix Premium offers Steering and Suspension Chassis Parts, Brake Disc Rotors, and Brake Pads.

To become an authorized distributor please email your request. Email: wholesale@metrixpremiumparts.com

None. Currently, there are no authorized sellers in United States except Metrix Premium Chassis Parts.

Please email your resume: Email: careers@metrixpremiumparts.com